Since the first day that I took a training class from Aviva a few years ago I was impressed with her professionalism and training techniques. As the Training co-coordinator for PepsiCo Canada IT, I can honestly say that every training session that has been led by Spark Training has been an excellent use of time and money for all parties involved. We have always received excellent feedback on content as well as on both Caroline and Aviva as trainers
 
- Bonnie Masina, Frito Lay 

The course permitted us to learn new tools to improve teamwork and solve conflicts. In addition, it has been very useful to apply in the daily life with family, friends, etc.
The course was very good, it fulfilled our expectations. The instructor brought to us diverse subjects and material regarding on how to use certain techniques in conflict resolution. Her classes are skillful because there is opportunity to practice where each student is able to participate.
The course fulfilled my expectations. It was very interesting. The instructor has excellent skills for teaching about this topic.
CECYC - Moa, Cuba

Thank you very much for delivering a highly engaging and interactive Leadership Workshop to our students.  Caroline brings an inspiring and interactive zeal to the workshops which allowed the students to discover their strengths and passions.  The students completed the sessions with a better sense of confidence and achievement in their academic and career goals.  I appreciate the hard work and dedication Caroline added to each session, which was demonstrated by her personal commitment to see each student succeed.
 Kizzy Beadeau, Manager- Special Projects & Community Partnerships - George Brown College
 
Aviva Shiff, a Certified Training and Etiquette Consultant, has become a frequent, popular and valued guest speaker here at Verity International. We are a nationwide Career Management and Organization Consulting firm. At our request she tailored one of her seminars, Building Business Relationships to Enhance Your Success to best supplement the coaching we provide our clients on networking as a prime job search methodology. Her professional yet warm demeanor in itself serves as a model to be emulated, and this, along with her polished facilitation and “take away” materials, continue to earn rave reviews from our clients.
Based on our experience we would unhesitatingly recommend Aviva and Spark Training and Coaching Associates as excellent sources of training in Business Etiquette and related fields.”
- W. Allan Methven - Vice President, Verity International Limited Toronto, Ontario

As the founding director of a humanitarian organization I am faced with many difficult issues. As my coach, Caroline opened my eyes to ways and means of dealing with these challenges both professionally and personally. She is a most intuitive person and able to draw upon a vast amount of knowledge and information from the West, her Caribbean background and what seemed like the entire globe. I am thankful I met Caroline. She has brought important change to my life. She has helped me think differently. What else could one ask for in a coach?! Thank you Caroline.
- A. Rosensweig- Founding Director, Ve'ahavta: The Canadian Jewish Humanitarian & Relief Committee 


“Karen’s abilities as a facilitator made the course successful. Karen is an extremely energetic, dynamic and motivational individual. She has the unique ability to transfer this same energy and enthusiasm to her participants.”
-Letitia Wilson - HB Group Insurance Management Ltd, Mississauga ON

“Karen is one of the most accomplished facilitators in the training and development business. She has an in-depth understanding of how adults learn, and is a very effective designer and developer of training programs. I highly recommend Karen as a facilitator.”
- Norman L. Trainor - The Covenant Group, Toronto, ON

“Karen’s abilities as a facilitator made the course successful.  Karen is an extremely energetic, dynamic and motivational individual. She has the unique ability to transfer this same energy and enthusiasm to her participants.”

- Letitia Wilson -  HB Group Insurance Management Ltd, Mississauga ON

"Thanks Aviva! Your workshops were extremely helpful to me. Being in sales, time really is money so I'm very concerned about taking time away from my clients to spend in a training session. I can tell you without a doubt that your workshops were definitely an investment that paid off.
I am more focused than ever about using my time effectively to benefit my clients and my business. My staff are grateful as well! Since you've trained me to a more effective leader, my business is running more smoothly and I'm better able to recognize and develop the talent of my team. Everyone wins!"
-Ray Johnson - Ray Johnson and Associates Inc. Insurance and Financial Services

"Aviva's coaching was very helpful to me in identifying and approaching business development opportunities and customizing needs-based marketing plans for potential partners. She is highly motivational, very professional in all aspects of her work and has excellent communication skills.
On a personal note, Aviva’s constant encouragement and positive energy have helped me to achieve a better balance between my business and personal life
-Geoff Clarke -VP Direct Marketing, AIG Assurance Canada